Hellopeter
Share Your Experience
SG
Sedeecka G

1 reviews | Active since Apr 2022

11 Apr 2022, 12:08

2 MONTHS WAITING FOR A INSURANCE QUOTATION

Requested a quotation on the 22 February 22. Went for medicals , blood test and and and but to date I have not received my quotation I requested. No one ever calls me back with a follow up and then I get one story to another why they did not. Having to wait this long for a quotation is unacceptable. I definatly feel 'OUT' where this is concern.

0
Replies (1)
OUTsurance
OUTsurance's reply20 Apr 2022, 16:23
Official
Good afternoon Sedeecka,

Further to our private reply on receipt of your complaint, we can confirm that Sharlotte has been in contact with you.

The error was an incorrect capture on our side and have since arranged for you to do your bloods at Lancet.

We will finalise the process for you as soon as possible and apologise for the delay and poor service received.

Regards,
OUTsurance