mZ
muzi Z

1 reviews | Active since Jul 2016

21 Jul 2016, 08:00

***

<p>Good Day </p> <p>I'm not impressed with the time frame outsurance is taking to fix my car, i have got 2 traffic fines because their client bumped into my car and for them to pay a third party or fix my car they are taking forever. its been four weeks already. Claim ********** 43</p>

0
Replies (1)
OUTsurance
OUTsurance's reply27 Jul 2016, 13:42
Official

Firstly, our apologies for the belated reply posted here. Coupled to this, please accept our apology for not having discussed the 3rd party claims process and time frame upfront with you.

Our liability claims manager, Lebo contact you provided you with an update on the current status of the claim as well as the cause for delay.

Thank you for allooweng us the opportunity to discuss the process in more detail.

Regards

Dinky

Best regards,