JF
Johndre F

1 reviews | Active since Aug 2017

20 Aug 2017, 18:41

12 DAYS LATER ...STILL NO AUTHORISATION CODE

On the 8th of August 2017 my fiancé an myself were involved in a accident on the N2. A driver with BMW drove into us almost forcing us into the barricade just before the M5 turn off. My fiancé immediately contacted the police and outsurance . we got authorization from outsurance for our car to be towed.

A case was made by mowbray police station as the accident happened in that area

We pay a good penny to insure ourselves when the necessity arise to call upon outsurance I have received nothing but the run around and bad faith insurance. Up to the 20th August I have received no authorization number in order to have my car fix instead I have been crossed questioned and I was not at fault.

I was made aware that my father is the main driver which i requested a copy of that call and that my premium will be increased by R 1200

I cannot say this enough I WAS NOT AT FAULT

i don't know if my insurance is covering me or the other driver who bumped us driving at a speed of 160 kilometers per hour

0
Replies (1)
OUTsurance
OUTsurance's reply25 Aug 2017, 14:14
Official

Hi Johndre,

Thank you for notifying us. Jovan our assessing manager contacted you to discuss the matter in detail. The claim was subsequently rejected as there were discrepancies regarding regular driver details.

Regards, Kelvin