RvdB
Rudi van der Bank
1 reviews | Active since Jul 2011
09 Jun 2026, 10:13
100% no service
I dont know what happened but Outsurance went downhill! I am in New Zealand and contacted them via facebook and twice they were going to "contact me urgently". A month later and still nothing.
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
09 Jun 2026, 11:33Good day Rudi,
Sorry to read about your disappointing experience.
Our rescue claims team have already been in contact with you and are assisting.
Regards,
The OUTsurance Team
Sorry to read about your disappointing experience.
Our rescue claims team have already been in contact with you and are assisting.
Regards,
The OUTsurance Team
OUTsurance's reply09 Jun 2026, 11:33
Official
Good day Rudi,
Sorry to read about your disappointing experience.
Our rescue claims team have already been in contact with you and are assisting.
Regards,
The OUTsurance Team
Sorry to read about your disappointing experience.
Our rescue claims team have already been in contact with you and are assisting.
Regards,
The OUTsurance Team
RvdB
Rudi van der Bank's updateReviewer Update
09 Jun 2026, 11:42Yes they contacted me and for that im grateful. They also tried their best to fix the situation. I have been with them for 10 years and was upset about this but everything is now sorted.
RvdB
Rudi van der Bank's update09 Jun 2026, 11:42
Reviewer Update
Yes they contacted me and for that im grateful. They also tried their best to fix the situation. I have been with them for 10 years and was upset about this but everything is now sorted.
OUTsurance's replyOfficial
09 Jun 2026, 11:55We are glad that you were assisted. Apologies for the inconvenience caused.
OUTsurance's reply09 Jun 2026, 11:55
Official
We are glad that you were assisted. Apologies for the inconvenience caused.