ZJ
Zaid J
1 reviews | Active since Mar 2019
08 Sept 2025, 08:50
****!!
So my wife called outsurance for a QUOTE in the begining of last month, she requested a quote ffor a car that she was thinking of purchasing but needed a quote before hand obviously, she asked multiple insurance compamnies for quotes, we ended up not purcahsing the vehicle, we did not purchase any vehicle for that matter, BUT HER ACCOUNT WAS DEBITED AT THE END OF AUGUST!!!! HOW WAS HER ACCONT DEBITED FOR A NONO EXISTENT VEHICLE???
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OUTsurance's replyOfficial
16 Sept 2025, 13:53Good day Zaid,
Thank you for your feedback.
Our client services manager, Michael, has been unsuccessful in his attempts to reach you. We listened to the call recording and the policy holder agreed to cover and was fully aware the cover was active. We can confirm that the policy is cancelled. If you would like to discuss this further, please email Michael on the email address provided below.
We do apologise for your experience.
Regards,
The OUTsurance Team
Thank you for your feedback.
Our client services manager, Michael, has been unsuccessful in his attempts to reach you. We listened to the call recording and the policy holder agreed to cover and was fully aware the cover was active. We can confirm that the policy is cancelled. If you would like to discuss this further, please email Michael on the email address provided below.
We do apologise for your experience.
Regards,
The OUTsurance Team
OUTsurance's reply16 Sept 2025, 13:53
Official
Good day Zaid,
Thank you for your feedback.
Our client services manager, Michael, has been unsuccessful in his attempts to reach you. We listened to the call recording and the policy holder agreed to cover and was fully aware the cover was active. We can confirm that the policy is cancelled. If you would like to discuss this further, please email Michael on the email address provided below.
We do apologise for your experience.
Regards,
The OUTsurance Team
Thank you for your feedback.
Our client services manager, Michael, has been unsuccessful in his attempts to reach you. We listened to the call recording and the policy holder agreed to cover and was fully aware the cover was active. We can confirm that the policy is cancelled. If you would like to discuss this further, please email Michael on the email address provided below.
We do apologise for your experience.
Regards,
The OUTsurance Team