NV
Nico V
1 reviews | Active since Jun 2021
24 Jun 2021, 16:50
0 STARS
If I could give it 0 stars I would...
How do you update your details on deceased members?
I lost my father almost 6 months ago due to Covid and your call centre has the audacity to tell me that my dad recommended me and gave you my contact number.
This act of stupidity made me cancel all our business and private insurance from you as I do not want my insurance covered by imbeciles
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Replies (1)
OUTsurance's replyOfficial
25 Jun 2021, 15:29Good day Nico,
We are sorry to hear about the loss of your father and send our deepest sympathies.
Please provide us with your father's policy number or ID number so that we can investigate the matter further.
Once we receive this information we will be able to assist you accordingly.
Regards
OUTsurance
We are sorry to hear about the loss of your father and send our deepest sympathies.
Please provide us with your father's policy number or ID number so that we can investigate the matter further.
Once we receive this information we will be able to assist you accordingly.
Regards
OUTsurance
OUTsurance's reply25 Jun 2021, 15:29
Official
Good day Nico,
We are sorry to hear about the loss of your father and send our deepest sympathies.
Please provide us with your father's policy number or ID number so that we can investigate the matter further.
Once we receive this information we will be able to assist you accordingly.
Regards
OUTsurance
We are sorry to hear about the loss of your father and send our deepest sympathies.
Please provide us with your father's policy number or ID number so that we can investigate the matter further.
Once we receive this information we will be able to assist you accordingly.
Regards
OUTsurance