Terrible services

I am disconnected after I paid my full amount due on the 24th Feb of R921 .I called the call center and Noluthando stated that there was an error and that she had reconnected my services. I still had not been connected so called in again and spoke to the second consultant who was rude and kept me on the line over ten minutes and didn't update me or assist me on my query. Dstv this is terrible services ,I am cancelling my subscriptions as I'm being treated unfairly as a client and your service agents are literally there to take calls not to assist in servicing clients.