NJ
Neville J

1 reviews | Active since Nov 2009

08 Dec 2015, 15:56

Good Service At Alberton Outdoor Warehouse

I would like to commend the people at Alberton Outdoor Warehouse, especially Portia, Rachel and Sean for finding me a part off a Go-Pro attachment.<br> <br> I had given up hope of finding a replacement part when they went and dug around in the back and came up with a newer model of what I was looking of. Unfortunately the part did not fit which prompted them to call around for the part. I was browsing around the shop for at least 30 minutes during which time one of the ladies was on the phone trying to find what I was looking for. I eventually left, thinking OK that's it, Im not going to find what Im looking for.<br> <br> Monday morning I got a call from Sean informing me that, not only did they manage to source the part that I am looking for but it's free. This afternoon I went there and they promptly fitted the part with a smile and off I went without even reaching into my pocket.<br> <br> Well done guys! In a world of bad service out there, it was a breath of fresh air getting exceptionally good service from you!

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Replies (1)
Outdoor Warehouse
Outdoor Warehouse's reply08 Dec 2015, 16:58
Official
Hello nevillevj,

Thank you for the wonderful compliment.

We are delighted to hear that you are pleased with the service delivered. We will be sure to pass it on to the store and relevant senior management.

Regards

Senobia