NB
Nicolaas B

1 reviews | Active since Mar 2015

17 Mar 2015, 15:58

Camping fridge in for repairs for months

In October last year I took my Waeco camping fridge, which I bought from Outdoor Warehouse, in for repairs. After numerous queries I eventually got it back the beginning of February this year - still broken. I took it back and was told it would only take a couple of days. Again after several queries I was promised that it would be delivered last week Tuesday. I need the fridge urgently for the coming school holidays. Today I got a call to say they were still waiting for spare parts. I can't believe it! Almost 5 months now!

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Replies (1)
Outdoor Warehouse
Outdoor Warehouse's reply18 Mar 2015, 16:18
Official
Hello Waeco,

We are sorry to hear you received unsatisfactory service from our store. Your complaint will be forwarded to the relevant personnel who will contact you soonest.

Kind Regards

Senobia Davids