GW
Gary W

1 reviews | Active since Dec 2010

29 Jan 2016, 10:23

Brilliant Absolutly Brilliant Service

Good Morning,<br> <br> I handed two of my Leatherman multi tools in for repairs just before Christmas to be repaired.<br> The person who helped me (Rebecca), told me that due to the December period it would take longer than usual to have the products repaired. I received a call from her in mid Jan to tell me that one of the tools had been repaired but the other one will be back shortly. Two days later I received a call again informing me that both can be collected. She was really friendly, helpful and super efficient. I would especially like to thank Rebecca for helping me. I often am in the store, sometimes to get camping goodies or just to browse, the staff are really helpful. Please keep up the good work, it is so nice to be in a store that is customer orientated.

0
Replies (1)
Outdoor Warehouse
Outdoor Warehouse's reply29 Jan 2016, 10:30
Official
Hello gary9999,

Thank you for the wonderful compliment.

We are delighted to hear that you are pleased with the service delivered. We will be sure to pass it on to the store and relevant senior management.

Regards

Senobia