ES
Eugene S

1 reviews | Active since Jan 2012

01 Oct 2015, 17:04

Brand New National Luna

Bought a National Luna Weekender and it broke within a month. Fridge send away for repairs. I would think that something that new would have been replaced.<br> <br> Besides that I got promised that I'll get calls to keep me updated about the status of the fridge and that I'll have a test/demo fridge to use over the weekend. This weekend but I'm still waiting for a call from OutDoor Warehouse.<br> <br> I had the fridge for 20 days and its been back at for repairs now for more than a week. I'm leaving tomorrow morning for the weekend without a fridge after spending over R9k at the shop for fridge and bag.<br> <br> So I hope the fridge works when it gets back. I was told its only the 220V fuse that popped but the 12V side didn't work on two different cables. It just stopped working after 5 days running on the 12V system.<br> <br> The fridge didn't even go on a trip yet. test ran on Landi in garage and in the house over the 20 days I had it.

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Replies (1)
Outdoor Warehouse
Outdoor Warehouse's reply02 Oct 2015, 08:03
Official
Hello pitpaplo,

We are sorry to hear you received unsatisfactory service from our store.

Your complaint will be forwarded to the relevant personnel who will contact you soonest.

Kind Regards

Kaylynn Lang