BC
Bruce C
1 reviews | Active since Aug 2017
30 Jul 2023, 09:39
The shipping fee is way overpriced
The shipping fee is way overpriced. For the amount paid I would expect next day delivery not 3 to 5 working days
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Replies (1)
Oukitel South Africa's replyOfficial
30 Jul 2023, 16:01Dear Bruce, thank you for the review and honest feedback! We apologize for any inconvenience caused by the shipping fee and duration. We value your feedback and are constantly working to improve our shipping options and pricing to better serve you in the future. We recently changed our logistics service provider to shorten the turnaround times nationally, so hopefully there will be a positive improvement in near future. Thank you for choosing us, and we hope to see you again soon.
Oukitel South Africa's reply30 Jul 2023, 16:01
Official
Dear Bruce, thank you for the review and honest feedback! We apologize for any inconvenience caused by the shipping fee and duration. We value your feedback and are constantly working to improve our shipping options and pricing to better serve you in the future. We recently changed our logistics service provider to shorten the turnaround times nationally, so hopefully there will be a positive improvement in near future. Thank you for choosing us, and we hope to see you again soon.