WLVTw
W L Van Tonder willie.wvt
1 reviews | Active since Feb 2024
23 Feb 2024, 21:58
The phone started failing on day 14 when the international storage started failing, day 16 speaker started and during a whatssup calls you can't hear at times
The phone started failing on day 14 when the international storage started failing, day 16 speaker started and during a whatssup calls you can't hear at times. The camera cannot focus in low light. I will definitely inform my friends not to waist there Mony on this brick. I am disappointed and definitely waisted money on this phone.
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Oukitel South Africa's replyOfficial
26 Feb 2024, 09:47Dear Willie,
I'm sorry to hear about your experience with the OUKITEL phone. It sounds like you've encountered several issues that have significantly impacted your usage and satisfaction with the device.
It's important for us to address your concerns and ensure that our products meet the expectations of our customers. We take feedback seriously, and I'll make sure to pass your comments for our customer experience manager.
If you're still within the return or warranty period, I encourage you to reach out to our customer support team: *** for assistance with resolving these issues or exploring potential solutions. Your satisfaction is important to us, and we're here to help make things right.
Once again, I apologize for the inconvenience you've experienced, and thank you for bringing these matters to our attention.
KInd regards,
Oukitel Team
I'm sorry to hear about your experience with the OUKITEL phone. It sounds like you've encountered several issues that have significantly impacted your usage and satisfaction with the device.
It's important for us to address your concerns and ensure that our products meet the expectations of our customers. We take feedback seriously, and I'll make sure to pass your comments for our customer experience manager.
If you're still within the return or warranty period, I encourage you to reach out to our customer support team: *** for assistance with resolving these issues or exploring potential solutions. Your satisfaction is important to us, and we're here to help make things right.
Once again, I apologize for the inconvenience you've experienced, and thank you for bringing these matters to our attention.
KInd regards,
Oukitel Team
Oukitel South Africa's reply26 Feb 2024, 09:47
Official
Dear Willie,
I'm sorry to hear about your experience with the OUKITEL phone. It sounds like you've encountered several issues that have significantly impacted your usage and satisfaction with the device.
It's important for us to address your concerns and ensure that our products meet the expectations of our customers. We take feedback seriously, and I'll make sure to pass your comments for our customer experience manager.
If you're still within the return or warranty period, I encourage you to reach out to our customer support team: *** for assistance with resolving these issues or exploring potential solutions. Your satisfaction is important to us, and we're here to help make things right.
Once again, I apologize for the inconvenience you've experienced, and thank you for bringing these matters to our attention.
KInd regards,
Oukitel Team
I'm sorry to hear about your experience with the OUKITEL phone. It sounds like you've encountered several issues that have significantly impacted your usage and satisfaction with the device.
It's important for us to address your concerns and ensure that our products meet the expectations of our customers. We take feedback seriously, and I'll make sure to pass your comments for our customer experience manager.
If you're still within the return or warranty period, I encourage you to reach out to our customer support team: *** for assistance with resolving these issues or exploring potential solutions. Your satisfaction is important to us, and we're here to help make things right.
Once again, I apologize for the inconvenience you've experienced, and thank you for bringing these matters to our attention.
KInd regards,
Oukitel Team