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Charles C

1 reviews | Active since Dec 2024

10 Dec 2024, 13:10

Stop nagging for a review.

I bought a Oukitel BT80 watch. great watch and it does everything as advertised. Extremely long battery life and Health monitoring is quite accurate. I gave a 1 star rating because the nagging to give a review work on my ****. Stop it.

0
Replies (3)
Oukitel South Africa
Oukitel South Africa's reply10 Dec 2024, 14:02
Official
Hi Charles,
Thank you for sharing your feedback! We're glad to hear you’re enjoying your Oukitel BT80 watch and its impressive features, especially the long battery life and accurate health monitoring.
We’re sorry to hear that our prompts for reviews have caused frustration. We usually try to reach out to people via email and phone call to find out about their experience as this helps us to improve our service. 
I am really sad that this made you leave us a 1 star review...
Thank you for choosing Oukitel!
Best regards,
The Oukitel South Africa Team 
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Charles C's update10 Dec 2024, 14:06
Reviewer Update
Some people are busy and don't need emails flooded with request for reviews. When I buy an Oukitel phone next year, I will give a review, I don't need 5 emails, 3 calls and 4 sms's.
Oukitel South Africa
Oukitel South Africa's reply10 Dec 2024, 14:51
Official
 
Hi Charles,
We truly appreciate you taking the time to share your concerns, and we completely understand where you're coming from. Your time is valuable, and we’re sorry if our review requests felt overwhelming. That’s definitely not the experience we want for our customers.
We’ll review our communication process to ensure it’s less intrusive while still allowing customers to share feedback when they’re ready. Thank you for bringing this to our attention, and we’re grateful that you’re considering an Oukitel phone next year. 
Best regards,
Oukitel South Africa Team