JM
Johannes M
1 reviews | Active since Jan 2026
15 Jan 2026, 16:54
Rt7 tablet
The tablet is not fit for purpose it goes on full contrast mode on it's own which hurts the eyes as the screen watching becomes so unbearable, you have to restart it for it to be alright am already tired of this since day one. Especially when watching videos on YouTube it does that am not happy with oukitel
Helpful (0)
Replies (1)0
Replies (1)
Oukitel South Africa's replyOfficial
19 Jan 2026, 08:50 Hi Johannes, Thank you for bringing this to our attention, and we’re sorry to hear about the experience you’ve had with your RT7 tablet. The behaviour you’re describing is not expected and may be related to a software or display setting issue. We would really like the opportunity to assess the device properly and assist you with a resolution. Please contact our support team directly or reply to the email sent to you so we can arrange a technical evaluation of the tablet. This will allow us to determine the cause and advise on the appropriate solution under warranty, where applicable. We value your feedback and look forward to assisting you further. Kind regards,
Suzanne Mnukwa
Oukitel Support Team
Suzanne Mnukwa
Oukitel Support Team
Oukitel South Africa's reply19 Jan 2026, 08:50
Official
Hi Johannes, Thank you for bringing this to our attention, and we’re sorry to hear about the experience you’ve had with your RT7 tablet. The behaviour you’re describing is not expected and may be related to a software or display setting issue. We would really like the opportunity to assess the device properly and assist you with a resolution. Please contact our support team directly or reply to the email sent to you so we can arrange a technical evaluation of the tablet. This will allow us to determine the cause and advise on the appropriate solution under warranty, where applicable. We value your feedback and look forward to assisting you further. Kind regards,
Suzanne Mnukwa
Oukitel Support Team
Suzanne Mnukwa
Oukitel Support Team