DD
Dave D
1 reviews | Active since Jan 2025
07 Jan 2025, 13:46
outdoor watch
I love the Okitel watch... however it did not lasted2 weeks with me. I needed to use the watch flashlight at night for about 5 - 10 mins... and the watch just froze... still not showing anything except the blank screen... so sad about this.
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Replies (1)
Oukitel South Africa's replyOfficial
09 Jan 2025, 11:24Hi Dave,
Thank you for sharing your experience with us. We’re so glad to hear that you loved the Oukitel watch! However, we’re truly sorry to hear about the issue you encountered with the flashlight feature and the watch freezing.
Thank you for sharing your experience with us. We’re so glad to hear that you loved the Oukitel watch! However, we’re truly sorry to hear about the issue you encountered with the flashlight feature and the watch freezing.
This is not the experience we want for our customers, and we’d like to assist you in resolving this. Please reach out to our support team at *** so we can guide you through troubleshooting or arrange for a repair.
We appreciate your feedback and the opportunity to make this right for you.
Kind regards,
Oukitel S.A Team
Oukitel S.A Team
Oukitel South Africa's reply09 Jan 2025, 11:24
Official
Hi Dave,
Thank you for sharing your experience with us. We’re so glad to hear that you loved the Oukitel watch! However, we’re truly sorry to hear about the issue you encountered with the flashlight feature and the watch freezing.
Thank you for sharing your experience with us. We’re so glad to hear that you loved the Oukitel watch! However, we’re truly sorry to hear about the issue you encountered with the flashlight feature and the watch freezing.
This is not the experience we want for our customers, and we’d like to assist you in resolving this. Please reach out to our support team at *** so we can guide you through troubleshooting or arrange for a repair.
We appreciate your feedback and the opportunity to make this right for you.
Kind regards,
Oukitel S.A Team
Oukitel S.A Team