KPSC
Kingston Patrick S Cuthbert
1 reviews | Active since Feb 2021
18 Oct 2025, 19:27
Offer product 2-3 days
Offer product 2-3 days. Don't tell me out of stock. I find out when I try to determine expected delivery. Phone does not have acceptable volume with WhatsApp. I cannot hear ring or other person. Outikel wants me to supply them the phone. What do I use as a phone in the meantime?
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Replies (2)
Oukitel South Africa's replyOfficial
20 Oct 2025, 15:46Hi Kingston,
Thank you for sharing your feedback. We sincerely apologise for the inconvenience you’ve experienced. We completely understand how frustrating it is to be without your phone, and we’re truly sorry for the stock delay.
Please rest assured that we are currently working on a plan to repair your device while ensuring you are not left without a phone for long. We will provide you with an update within the next few days.
In the meantime, you’re welcome to reach out to us at *** or call us directly if you have any questions.
Kind regards,
Oukitel South Africa
Oukitel South Africa
Oukitel South Africa's reply20 Oct 2025, 15:46
Official
Hi Kingston,
Thank you for sharing your feedback. We sincerely apologise for the inconvenience you’ve experienced. We completely understand how frustrating it is to be without your phone, and we’re truly sorry for the stock delay.
Please rest assured that we are currently working on a plan to repair your device while ensuring you are not left without a phone for long. We will provide you with an update within the next few days.
In the meantime, you’re welcome to reach out to us at *** or call us directly if you have any questions.
Kind regards,
Oukitel South Africa
Oukitel South Africa
KPSC
Kingston Patrick S Cuthbert's updateReviewer Update
20 Oct 2025, 15:56You miss a point. I do not wish to be without a phone, at all. I am an old widower, living alone. I an the secretary for Lodge Southern Cross 398SC, and for Roral Alfred Chap 18th under the A&ASR. I am a District Grand office bearer and Honorary GL office bearer. I cannot go without a phone. I have reduced the problem to WhatsApp calls where the ring volume is greatly reduced as well as the speech and I have to ask people to repeat as I cannot hear what they are saying. I shut WA down and cleared the cache. Waiting to hear what the next call sounds like. For R8000+ pretty poor show. You have my money and I have a weird phone.
KPSC
Kingston Patrick S Cuthbert's update20 Oct 2025, 15:56
Reviewer Update
You miss a point. I do not wish to be without a phone, at all. I am an old widower, living alone. I an the secretary for Lodge Southern Cross 398SC, and for Roral Alfred Chap 18th under the A&ASR. I am a District Grand office bearer and Honorary GL office bearer. I cannot go without a phone. I have reduced the problem to WhatsApp calls where the ring volume is greatly reduced as well as the speech and I have to ask people to repeat as I cannot hear what they are saying. I shut WA down and cleared the cache. Waiting to hear what the next call sounds like. For R8000+ pretty poor show. You have my money and I have a weird phone.