1 reviews | Active since Oct 2022
Oakitel WP21 Long term review.
I bought the WP21 , the battery life is fantastic, screen brightness is good in direct sunlight, negatives about the phone is screen protectors are not easy obtainable same as for instance Huawei or Samsung phones, also if you do order them online they are very expensive. I dropped the phone and the screen broke, had to take it in for expensive replacement, buying this phone it should come standard with minimum 4 protectors as part of the package. Camera is not on par with same price phones, sometimes the photos come out totally blue almost looks like a bad monochrome photo. Have to sometimes do a hard reset as the screen freezes up from time to time at least 3 or 3 times per month. For the sales team they were polite and assisted when the screen broke with repair quote and options. Maybe the newer 5G versions are better I haven't seen any reviews.
Thank you for sharing your detailed long-term review of the Oukitel WP21. We appreciate both your positive feedback and the areas where you feel there’s room for improvement.
We're glad to hear that the battery life and screen brightness have met your expectations. Regarding screen protectors, we understand the frustration of limited availability compared to mainstream brands. While we don't include multiple protectors in the package, we continuously work on improving accessory availability and pricing for our customers.
We're sorry to hear about your screen damage and the associated repair costs. Rugged phones are built tough, but unfortunately, no device is completely indestructible. We appreciate your feedback on the camera performance and screen responsiveness—our team takes these insights seriously as we refine future models.
We’re pleased to hear that our sales team provided polite and helpful service when you needed repairs. If you ever decide to try a newer model like the WP30 Pro or other 5G options, we’d love to hear your thoughts. Please don’t hesitate to reach out if we can assist you further.
Best regards,
Oukitel South Africa
Thank you for sharing your detailed long-term review of the Oukitel WP21. We appreciate both your positive feedback and the areas where you feel there’s room for improvement.
We're glad to hear that the battery life and screen brightness have met your expectations. Regarding screen protectors, we understand the frustration of limited availability compared to mainstream brands. While we don't include multiple protectors in the package, we continuously work on improving accessory availability and pricing for our customers.
We're sorry to hear about your screen damage and the associated repair costs. Rugged phones are built tough, but unfortunately, no device is completely indestructible. We appreciate your feedback on the camera performance and screen responsiveness—our team takes these insights seriously as we refine future models.
We’re pleased to hear that our sales team provided polite and helpful service when you needed repairs. If you ever decide to try a newer model like the WP30 Pro or other 5G options, we’d love to hear your thoughts. Please don’t hesitate to reach out if we can assist you further.
Best regards,
Oukitel South Africa