Not working

Dear Kavuma,

Thank you for sharing your feedback, and we're truly sorry to hear about the issue you're experiencing with your phone. This is definitely not the experience we want for our customers.

We understand how frustrating it must be for the phone to switch off every two minutes. Please allow us the opportunity to make this right. We kindly ask you to contact our customer support team at *** so we can inspect the device and offer a solution—it seems that it's a software glitch and simple firmware reload will resolve your issue. 

Your satisfaction is very important to us, and we're committed to resolving this as quickly as possible.
Best regards,
Oukitel SA Team