RV
Rudi V
1 reviews | Active since Nov 2017
07 Jan 2025, 06:54
No support
Sales gives you chocolate and postcards, support gives nothing not even a call,
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Replies (1)
Oukitel South Africa's replyOfficial
09 Jan 2025, 10:43Dear Rudi,
Thank you for taking the time to share your feedback with us. We sincerely regret to hear about your dissatisfaction and any inconvenience caused. At Oukitel, we are committed to providing high-quality products and excellent service, and it’s clear that we’ve fallen short in your experience.
Please allow us the opportunity to make things right. We would greatly appreciate it if you could provide more details about the issue you’ve encountered. This will help us better understand the problem and work towards a resolution as quickly as possible.
You can reach out to us directly at *** or send an email to *** Our team is ready to assist and ensure we address your concerns thoroughly.
Your satisfaction is important to us, and we hope to restore your trust in Oukitel.
Warm regards,
Oukitel S.A Team
Oukitel S.A Team
Oukitel South Africa's reply09 Jan 2025, 10:43
Official
Dear Rudi,
Thank you for taking the time to share your feedback with us. We sincerely regret to hear about your dissatisfaction and any inconvenience caused. At Oukitel, we are committed to providing high-quality products and excellent service, and it’s clear that we’ve fallen short in your experience.
Please allow us the opportunity to make things right. We would greatly appreciate it if you could provide more details about the issue you’ve encountered. This will help us better understand the problem and work towards a resolution as quickly as possible.
You can reach out to us directly at *** or send an email to *** Our team is ready to assist and ensure we address your concerns thoroughly.
Your satisfaction is important to us, and we hope to restore your trust in Oukitel.
Warm regards,
Oukitel S.A Team
Oukitel S.A Team