MM
Michelle M
1 reviews | Active since Dec 2024
29 Dec 2024, 16:35
No supply until paying more
I was told to pay R500 more for another phone as they did not have the one I ordered. On receipt we discovered it was the initial phone,but my R500 I can't get back
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Oukitel South Africa's replyOfficial
02 Jan 2025, 16:25Dear Michelle,
Thank you for your feedback, and we’re sorry to hear about the confusion surrounding your order. We understand your frustration regarding the additional payment. Please note that your refund of the R500 was processed on December 31, 2024, and we apologize for any inconvenience caused.
We strive to ensure every customer is fully satisfied, and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out.
Kind regards,
Oukitel S.A Team
Thank you for your feedback, and we’re sorry to hear about the confusion surrounding your order. We understand your frustration regarding the additional payment. Please note that your refund of the R500 was processed on December 31, 2024, and we apologize for any inconvenience caused.
We strive to ensure every customer is fully satisfied, and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out.
Kind regards,
Oukitel S.A Team
Oukitel South Africa's reply02 Jan 2025, 16:25
Official
Dear Michelle,
Thank you for your feedback, and we’re sorry to hear about the confusion surrounding your order. We understand your frustration regarding the additional payment. Please note that your refund of the R500 was processed on December 31, 2024, and we apologize for any inconvenience caused.
We strive to ensure every customer is fully satisfied, and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out.
Kind regards,
Oukitel S.A Team
Thank you for your feedback, and we’re sorry to hear about the confusion surrounding your order. We understand your frustration regarding the additional payment. Please note that your refund of the R500 was processed on December 31, 2024, and we apologize for any inconvenience caused.
We strive to ensure every customer is fully satisfied, and we appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to reach out.
Kind regards,
Oukitel S.A Team