KW
Kevin W
1 reviews | Active since Apr 2024
29 Apr 2024, 11:32
I bought a tablet for my child which stopped working several days after receiving it
I bought a tablet for my child which stopped working several days after receiving it. Being based in Namibia I would only be available for 2 days in South Africa for a conference. In this time Oukitel arranged pick up, repair, and return of the product after hours. Very good after sales service.
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Replies (1)
Oukitel South Africa's replyOfficial
29 Apr 2024, 13:58Hi Kevin,
Thank you for sharing your experience with us! We're glad to hear that despite the hiccup with your tablet, our team was able to swiftly arrange for its pickup, repair, and return within your tight schedule. Ensuring our customers' satisfaction, especially when they're facing unexpected issues, is always a top priority for us.
We appreciate your acknowledgment of our after-sales service efforts, and we're here to assist you further if you ever need it.
Best regards,
OUKITEL / Tsukuru Team
Thank you for sharing your experience with us! We're glad to hear that despite the hiccup with your tablet, our team was able to swiftly arrange for its pickup, repair, and return within your tight schedule. Ensuring our customers' satisfaction, especially when they're facing unexpected issues, is always a top priority for us.
We appreciate your acknowledgment of our after-sales service efforts, and we're here to assist you further if you ever need it.
Best regards,
OUKITEL / Tsukuru Team
Oukitel South Africa's reply29 Apr 2024, 13:58
Official
Hi Kevin,
Thank you for sharing your experience with us! We're glad to hear that despite the hiccup with your tablet, our team was able to swiftly arrange for its pickup, repair, and return within your tight schedule. Ensuring our customers' satisfaction, especially when they're facing unexpected issues, is always a top priority for us.
We appreciate your acknowledgment of our after-sales service efforts, and we're here to assist you further if you ever need it.
Best regards,
OUKITEL / Tsukuru Team
Thank you for sharing your experience with us! We're glad to hear that despite the hiccup with your tablet, our team was able to swiftly arrange for its pickup, repair, and return within your tight schedule. Ensuring our customers' satisfaction, especially when they're facing unexpected issues, is always a top priority for us.
We appreciate your acknowledgment of our after-sales service efforts, and we're here to assist you further if you ever need it.
Best regards,
OUKITEL / Tsukuru Team