JM
Joy M
1 reviews | Active since Jun 2020
16 May 2023, 11:45
Had some few challenges with the Sim Card; and how to take a screenshot; but the Oukitel team were so quick to try resolve the problem
Had some few challenges with the Sim Card; and how to take a screenshot; but the Oukitel team were so quick to try resolve the problem. Now I'm enjoying the phone. Second day using it without charging....very good on batter.
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Replies (1)Oukitel South Africa's replyOfficial
16 May 2023, 14:00Dear Joy,
Thank you so much for leaving us a glowing 5-star review! We're thrilled to hear that you're enjoying your Oukitel W*** and that our team was able to assist you promptly.
We apologize for any challenges you faced with the Sim Card and taking a screenshot. Technical hiccups can happen, but we're glad that our team was quick to address and resolve the problems for you. We're committed to providing excellent customer support, and it's rewarding to know that we met your expectations.
It's fantastic to hear that you're already experiencing great battery life with your Oukitel rugged phone. We strive to deliver reliable and long-lasting performance, so it's encouraging to know that you're finding it to be very good on battery.
If you have any more questions or need further assistance, please don't hesitate to reach out to us. We're always here to help you make the most of your Oukitel experience.
Once again, thank you for choosing Oukitel. We appreciate your feedback and look forward to serving you in the future.
Best regards,
Oukitel South Africa
Oukitel South Africa
Oukitel South Africa's reply16 May 2023, 14:00
Official
Dear Joy,
Thank you so much for leaving us a glowing 5-star review! We're thrilled to hear that you're enjoying your Oukitel W*** and that our team was able to assist you promptly.
We apologize for any challenges you faced with the Sim Card and taking a screenshot. Technical hiccups can happen, but we're glad that our team was quick to address and resolve the problems for you. We're committed to providing excellent customer support, and it's rewarding to know that we met your expectations.
It's fantastic to hear that you're already experiencing great battery life with your Oukitel rugged phone. We strive to deliver reliable and long-lasting performance, so it's encouraging to know that you're finding it to be very good on battery.
If you have any more questions or need further assistance, please don't hesitate to reach out to us. We're always here to help you make the most of your Oukitel experience.
Once again, thank you for choosing Oukitel. We appreciate your feedback and look forward to serving you in the future.
Best regards,
Oukitel South Africa
Oukitel South Africa
