BM
Bernard M
1 reviews | Active since Nov 2025
28 Nov 2025, 19:51
Great service!
My interaction with the Oukitel team was great. They informed me promptly that the phone colour I wanted was out of stock. After I picked a different colour they refunded me the price difference within 24 hours.
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Oukitel South Africa's replyOfficial
01 Dec 2025, 09:11Hi Bernard,
Thank you so much for the 5-star review! We're really glad to hear that your experience with the Oukitel team was smooth and satisfactory. We always aim to communicate clearly and handle any changes quickly, so it’s great to know the colour update and refund were resolved to your satisfaction.
Enjoy your new phone, and please feel free to reach out if you ever need anything else!
Best regards,
The Oukitel Team
The Oukitel Team
Oukitel South Africa's reply01 Dec 2025, 09:11
Official
Hi Bernard,
Thank you so much for the 5-star review! We're really glad to hear that your experience with the Oukitel team was smooth and satisfactory. We always aim to communicate clearly and handle any changes quickly, so it’s great to know the colour update and refund were resolved to your satisfaction.
Enjoy your new phone, and please feel free to reach out if you ever need anything else!
Best regards,
The Oukitel Team
The Oukitel Team