RT
Rookayya T
1 reviews | Active since Oct 2025
30 Oct 2025, 19:16
Fed up can't use phone
This phone opens up random apps .I can't get to my WhatsApp it goes haywire. It's frustrating I can't use the phone properly this started today. Previously it's been saying random apps not responding wait or close app for long is been doing that. The phone is not even a year old
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Replies (1)
Oukitel South Africa's replyOfficial
03 Nov 2025, 12:01Hi Rookayya,
We’re really sorry to hear about the issues you’re experiencing with your phone. That’s definitely not the experience we want for our customers. 🙏
Please reach out to us directly at *** or send us a private message with your contact details so that our technical team can assist you as soon as possible. We’d like to run a quick diagnostic and get your device working properly again.
Thank you for bringing this to our attention — we’ll do our best to resolve it quickly.
Warm regards,
Tsukuru t/a Oukitel
Tsukuru t/a Oukitel
Oukitel South Africa's reply03 Nov 2025, 12:01
Official
Hi Rookayya,
We’re really sorry to hear about the issues you’re experiencing with your phone. That’s definitely not the experience we want for our customers. 🙏
Please reach out to us directly at *** or send us a private message with your contact details so that our technical team can assist you as soon as possible. We’d like to run a quick diagnostic and get your device working properly again.
Thank you for bringing this to our attention — we’ll do our best to resolve it quickly.
Warm regards,
Tsukuru t/a Oukitel
Tsukuru t/a Oukitel