BM
Bonolo M

1 reviews | Active since Jun 2021

27 Jun 2024, 12:16

Emotions aside, a great experience

So I wrote a review out of emotion. The store has actually done well in keeping communication. It just felt out of my hands knowing that it was out of my control. But they have actually stepped up and gave good feedback throughout the week. I believe knowing more puts one at ease. Whether its their WhatsApp channel or phone call they do a great job at communicating whats happening. I do give them props.

Still waiting for delivery, but i am given great feedback

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Replies (1)
Oukitel South Africa
Oukitel South Africa's reply27 Jun 2024, 14:46
Official
 
Hi Bonolo,
Thank you for updating your review and for your kind words. We understand how frustrating it can feel when things are out of your control, and we’re glad we could provide the communication and feedback you needed. We're committed to keeping you informed and ensuring a smooth experience. We appreciate your patience and props, and we're looking forward to your delivery being completed soon.
Best regards, 
Oukitel