JvdW
JPL van der Walt
1 reviews | Active since Jan 2026
22 Jan 2026, 14:58
Buying a Oukitel
After my bank flagged the paying attemp as POSSIBLE *****, I was very reluctant to proceed with the transaction, but I went ahead anyway and was pleasantly surprised at how quick the courier tracking and follow up notices came through and the phone arrived way ahead of the scheduled time. I do however take one star away as my email sent to them requesting information before I bought the phone was never rep**** on
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Oukitel South Africa's replyOfficial
23 Jan 2026, 09:52 Hi JPL, Thank you for taking the time to share your experience with us. We’re glad to hear that despite the initial concerns, your order was processed smoothly, the tracking updates were clear, and that your device arrived earlier than expected. We sincerely apologise that your email enquiry prior to purchase was not responded to. This is certainly not the level of service we aim to provide, and your feedback helps us improve our communication going forward. Thank you for choosing Oukitel, and we hope you enjoy your device. Kind regards,
Oukitel Team
Oukitel Team
Oukitel South Africa's reply23 Jan 2026, 09:52
Official
Hi JPL, Thank you for taking the time to share your experience with us. We’re glad to hear that despite the initial concerns, your order was processed smoothly, the tracking updates were clear, and that your device arrived earlier than expected. We sincerely apologise that your email enquiry prior to purchase was not responded to. This is certainly not the level of service we aim to provide, and your feedback helps us improve our communication going forward. Thank you for choosing Oukitel, and we hope you enjoy your device. Kind regards,
Oukitel Team
Oukitel Team