D
Dudley
1 reviews | Active since Nov 2022
30 Mar 2025, 16:37
Bluetooth not working
Don't purchase from oukitel South Africa where is No warranty with the products. I have a phone one month old and the Bluetooth not working and they refused to fix the problem it's a oukitel wp38. No warranty or assistance from the Oukitel staff no after sales service from oukitel South Africa
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Oukitel South Africa's replyOfficial
31 Mar 2025, 06:56Hi Dudley,We’re sorry to hear about your experience, and we understand your frustration. We take warranty and after-sales service very seriously. I will check with our Repairs Manager about your situation and have them reach out to you directly to assist with resolving the issue.Thank you for bringing this to our attention, and we hope to get this sorted for you as soon as possible.Best regards,
OUKITEL
OUKITEL
Oukitel South Africa's reply31 Mar 2025, 06:56
Official
Hi Dudley,We’re sorry to hear about your experience, and we understand your frustration. We take warranty and after-sales service very seriously. I will check with our Repairs Manager about your situation and have them reach out to you directly to assist with resolving the issue.Thank you for bringing this to our attention, and we hope to get this sorted for you as soon as possible.Best regards,
OUKITEL
OUKITEL