TK
TIyani K
1 reviews | Active since Aug 2013
17 Feb 2025, 13:34
Bad phone
Phones are not rugged enough, one drop it breaks…. I have replaced the screen 3 times already
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Replies (1)
Oukitel South Africa's replyOfficial
17 Feb 2025, 14:11Dear Tiyani,
We’re really sorry to hear about your experience with your phone. While our devices are designed to be rugged and durable, we understand that unexpected drops can still cause damage.
We appreciate your feedback and would love to assist you in finding a possible solution. Our operations manager will contact you, so we can discuss protective accessories or other options that might help improve durability.
Your input is valuable, and we’ll certainly share it with our team as we strive to enhance our products. Thank you for bringing this to our attention!
Best regards,
Oukitel SA Team
Oukitel SA Team
Oukitel South Africa's reply17 Feb 2025, 14:11
Official
Dear Tiyani,
We’re really sorry to hear about your experience with your phone. While our devices are designed to be rugged and durable, we understand that unexpected drops can still cause damage.
We appreciate your feedback and would love to assist you in finding a possible solution. Our operations manager will contact you, so we can discuss protective accessories or other options that might help improve durability.
Your input is valuable, and we’ll certainly share it with our team as we strive to enhance our products. Thank you for bringing this to our attention!
Best regards,
Oukitel SA Team
Oukitel SA Team