WORST ACCOMODATION- FILTHY

A winefarm? Not a single bottle of wine sold of food offered!! This place is a damn **** and should not be allowed to operate! So after booking a 2 day stay with you guys, thinking I'd enjoy my stay; was I sorely mistaken!!! Spiders and webs under the bed, dead critters behind the bed, ants all over the walls, blinds filthy, tables and counters plagued with dusty , a dirty fridge, and dirty cups. I spoke with the owners about how unhappy I was that everything was in such a disgraceful state and I was assured a refund of R1900, bear in mind I was there for 4 hours from arrival. Most of the time spent in town trying to get food because you don't specify that is a self catering establishment. I waited two weeks for this refund to be processed and even got booking.com involved and you guys are refusing it! I'm appalled that you so easily post pictures from years ago that clearly do not live up to the standard. I've heard endless stories of people going through something similar at your establishment after I sought accomodation elsewhere!