1 reviews | Active since Jun 2013
Bathroom not cleaned after previous room occupants
Arrived on the 18 Aug 2017 and checked out on the 19 Aug after breakfast, as we were getting ready to leave I wanted to take a bath, the bath tub had not been cleaned (from the previous occupants) because the water had soap **** floating and there was long strands of hair everywhere; on the bathroom floor, in the water in the bath tub and dry foam on the bathroom wall. You can imagine my shock and disgust as I was not expecting such at this particular establishment (or any for that matter). I am thoroughly disappointed and repulsed by the lack of hygiene and care that the house keeping staff demonstrated in the "cleaning" of the room. I made 2 staff members (front desk and Mr. Skotsho) aware of this incident in the morning when I found this and at check out.
Sent them an email on the 22 August as per the request of the manager. I am yet to receive acknowledgement of my email and complaint and even sent a follow-up message on their website
