BS
Brian S
1 reviews | Active since Sept 2015
14 Dec 2022, 17:54
Worst experience I have ever had with any company, ever.
I signed up with Osidon and after two months of being repeatedly disappointed with their service and trying tirelessly to sort it out with their management, I ended up cancelling and asking for a refund due to the very high cost of engaging with and training their accountants, and the very slow progress they were making on my books. They flat out refused to give me any kind of refund, stating that it isn’t part of their ‘terms of service’ to do so.
Having spent thousands of Rands and being left with my books worse off than when I hired Osidon, they then threatened to sue me if I didn’t take down a previous review that I put up outlining my perspective on the situation on HelloPeter and Google Maps. I would proceed with EXTREME CAUTION before doing any business with Osidon, and would give them zero stars if I could.
Helpful (0)
Replies (5)0
Replies (5)![OSIDON [Liquidated]](https://cdn.hellopeter.com/hellopeter-public/production/businesses/1021732/logo/logo.jpg){kind=logo}
OSIDON [Liquidated]'s replyOfficial
28 Dec 2022, 12:51Dear Brian thanks for sharing your feedback.
We’re sorry that your experience didn’t match your expectations during your business's brief period of subscription with Osidon.
Whilst we always strive to serve our clients with excellence to the best of our ability, we can only do so within the scope of our agreement and we were committed to the same level of service toward your business.
Again thank you for the feedback, we wish you and your business all the best going forward.
We’re sorry that your experience didn’t match your expectations during your business's brief period of subscription with Osidon.
Whilst we always strive to serve our clients with excellence to the best of our ability, we can only do so within the scope of our agreement and we were committed to the same level of service toward your business.
Again thank you for the feedback, we wish you and your business all the best going forward.
OSIDON [Liquidated]'s reply28 Dec 2022, 12:51
Official
Dear Brian thanks for sharing your feedback.
We’re sorry that your experience didn’t match your expectations during your business's brief period of subscription with Osidon.
Whilst we always strive to serve our clients with excellence to the best of our ability, we can only do so within the scope of our agreement and we were committed to the same level of service toward your business.
Again thank you for the feedback, we wish you and your business all the best going forward.
We’re sorry that your experience didn’t match your expectations during your business's brief period of subscription with Osidon.
Whilst we always strive to serve our clients with excellence to the best of our ability, we can only do so within the scope of our agreement and we were committed to the same level of service toward your business.
Again thank you for the feedback, we wish you and your business all the best going forward.
BS
Brian S's updateReviewer Update
29 Dec 2022, 14:58Blah, blah, blah... you care nothing about your customers and these boilerplate responses are testament to that. It's very simple to correct this wrong doing but you are too short-sighted and greedy to do so. Pathetic.
BS
Brian S's update29 Dec 2022, 14:58
Reviewer Update
Blah, blah, blah... you care nothing about your customers and these boilerplate responses are testament to that. It's very simple to correct this wrong doing but you are too short-sighted and greedy to do so. Pathetic.
BS
Brian S's updateReviewer Update
29 Dec 2022, 15:01Anyone looking at this review should also look at Osidon's reviews on google maps. It seems that it is harder to get negative reviews removed off of google so its worth looking there to get a clear picture of what customers are experiencing with this company.
BS
Brian S's update29 Dec 2022, 15:01
Reviewer Update
Anyone looking at this review should also look at Osidon's reviews on google maps. It seems that it is harder to get negative reviews removed off of google so its worth looking there to get a clear picture of what customers are experiencing with this company.
OSIDON [Liquidated]'s replyOfficial
06 Mar 2023, 10:09Dear Brian thanks for sharing your feedback.
We’re sorry that your experience didn’t match your expectations during your business's brief period of subscription with Osidon.
Whilst we always strive to serve our clients with excellence to the best of our ability, we can only do so within the scope of our agreement and we were committed to the same level of service toward your business.
Again thank you for the feedback; we wish you and your business all the best going forward.
We’re sorry that your experience didn’t match your expectations during your business's brief period of subscription with Osidon.
Whilst we always strive to serve our clients with excellence to the best of our ability, we can only do so within the scope of our agreement and we were committed to the same level of service toward your business.
Again thank you for the feedback; we wish you and your business all the best going forward.
OSIDON [Liquidated]'s reply06 Mar 2023, 10:09
Official
Dear Brian thanks for sharing your feedback.
We’re sorry that your experience didn’t match your expectations during your business's brief period of subscription with Osidon.
Whilst we always strive to serve our clients with excellence to the best of our ability, we can only do so within the scope of our agreement and we were committed to the same level of service toward your business.
Again thank you for the feedback; we wish you and your business all the best going forward.
We’re sorry that your experience didn’t match your expectations during your business's brief period of subscription with Osidon.
Whilst we always strive to serve our clients with excellence to the best of our ability, we can only do so within the scope of our agreement and we were committed to the same level of service toward your business.
Again thank you for the feedback; we wish you and your business all the best going forward.
BS
Brian S's updateReviewer Update
07 Mar 2023, 10:44Clearly they have robots at the controls to post the exact same comment repeatedly. A perfect demonstration of how little this company cares about their customers.
BS
Brian S's update07 Mar 2023, 10:44
Reviewer Update
Clearly they have robots at the controls to post the exact same comment repeatedly. A perfect demonstration of how little this company cares about their customers.