OSIDON

<div>Re-posting my review as Osidon asked HelloPeter to remove the review as they claimed it was ****! I wasn't able to provide HelloPeter with my evidence in time (48 hours) but will this time. Quite quickly after I started my business I decided I should get an accountant and saw one of the adverts from Osidon on Facebook. Their website seemed to be just what I was looking for at a price I could afford so I subscribed. That was the worst mistake I made for my business to date. The first interaction was that I was allocated an "accountant" and had a welcome call with him, it wasn't a great call but he gave me my links to use XERO (some accounting software you can use yourself without Osidon) so I linked my bank account and we were up and running, so far so good. Then the first red flag, my first accountant abruptly quit Osidon and I received a mail (no call) to say I now had a new accountant. 2 in a month, not such a great start. Things really started to fall apart when my new business grew and I hit R1m in revenue and needed to register for VAT, I sent a mail to my accountant who told me they could deal with that but I would need to upgrade my subscription (a big hike form what I was already paying). I did it (as I had no choice) and asked him to get me registered without delay. Red flag number 3, they were suppose to register me for VAT around October and had done nothing until I chased them in December (you are supposed to register for VAT immediately when you cross the R1m revenue threshold). They eventually did it and promised me that they would take responsibility for any fines from SARS. I could go on about their failures but the final straw was that despite being my dedicated accountants, they managed to pay my VAT bill for the wrong months resulting in me not paying the correct amount of VAT and receiving a fine from SARS for more than R5,000. Despite the fact that Osidon admitted their mistake, they now say they have "No liability" for the fine from SARS. I have raised this as a complaint with their founder and COO who has taken no accountability for her companies failure. To put the icing on the cake, several weeks after I had terminated my contract with this *********** company, my Osidon ex-accountant logged into my financial records (I have evidence of his unauthorised logon) and did goodness knows what with my private financial data. I raised this also with the Osidon COO and she has offered no explanation or action despite me highlighting a case of potential ***** to them. If after reading this, you're still considering partnering with Osidon for your business, I strongly suggest you read their Google reviews. I'm sure Osidon will now apply again to have my review removed from Hellopeter and/or respond to say my review is not factual or is one sided etc. etc. Read all the reviews then make your own mind up.</div>