Poor service

<p>Orthopedic pillow and mattress says one thing and does another. I think it is shocking when a managing director informs a client that a bed will be delivered on a Saturday morning. When I phone the company to find out why the delivery is taking so long I am informed that the bed will only de delivered on Monday. It would have taken two seconds to pick up the phone and inforn the client of this. Instead an entire morning of the client's time is waisted. This is an indicating of poor service, before the bed even arrives!</p>