IS
Iana S
1 reviews | Active since Jan 2023
26 Aug 2023, 18:58
Very disappointed customer
I recently bought a 5 TB SanDisk Hard Drive from Orms. I paid over R4000 for the hard drive so you will expect it to work perfectly.
It hasn't even been a month and I already started experiencing problems with my Hard Drive. The first problem occurred that it stopped showing up on my laptop and now it's already making weird noises and I'm having problems accessing my data stored on there.
I'm a photographer so the stress gets real when you're not able to access 2TB worth of data that is stored on the hard drive. Now I have to go buy another hard drive, because this is definitely unreliable.
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Iana S's updateReviewer Update
28 Aug 2023, 12:55Just got a call from an Orms representative. They listened to my query and found a solution to solve the problem. This was excellent service, the complaint has not even been up for 24 hours and the problem has already been solved.
Thank you for excellent customer service.
Thank you for excellent customer service.
IS
Iana S's update28 Aug 2023, 12:55
Reviewer Update
Just got a call from an Orms representative. They listened to my query and found a solution to solve the problem. This was excellent service, the complaint has not even been up for 24 hours and the problem has already been solved.
Thank you for excellent customer service.
Thank you for excellent customer service.