EH
Eugene H

1 reviews | Active since Aug 2021

12 Nov 2021, 11:41

Use anybody else, they do not deserve your business

Ordered 4 individual items for print on the 28th of October. After a week of zero communication I asked if it was ready for collection only to be told it would take another week. I asked for a refund because 2 week lead time on such a small order is ridiculous for how much they charge. Did not honour refund and instead rushed order to completion. When I came to collect the order could not be located, meaning I will have to return again at my own expense if they ever manage to find it.

Failed the most basic of stress tests in a pathetic manner. Seriously just do your homework and use a smaller printer that is not only half the price of this pretentious company but actually offers customer service ; and doesn't treat you like you are wasting their time. 0 stars.

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Replies (1)
Orms (pty) ltd
Orms (pty) ltd's reply12 Nov 2021, 15:46
Official
Good day Eugene, 

We are terribly sorry to hear of your negative experience at Orms. 
Our team is busy gathering all the details and are trying to reach out to you in order to rectify the matter as soon as possible. 

Kind regards,

The Orms Team