ORMS Direct Cape Town Bad Service with Attitude

We recently purchases over R20. 0000.00 stock from ORMS in Cape Town. We purchased some filming lights and Rode Filmmaker kit.<br> We used the new kit for a filming shoot in JHB but found that the Rode Filmmaker kit was recording sound very poorly and so we customised another device to record the sound which made post production editing tedious time consuming and the project less profitable for us. We went back to ORMS a few days later when we returned to Cape Town to try exchanged the unit.<br> My staff member was dealt with by a very rude and cheeky gentleman if you can call him that by the name of Justin. Justin found that the lapel microphone was not the correct microphone unit for the Rode Filmmaker kit which had caused the poor sound quality. We were accused of replacing the original microphone with one of our own. We however did not do so and this would imply that ORMS sold us used stock as new as it is clear that we received stock that was already used and tampered with.<br> I am really disappointed with ORMS attitude and advise other ORMS customers to check their stock in the store before leaving so they don't have the displeasure of receiving poor service with attitude from Justin.