MW
Melius W

1 reviews | Active since Dec 2013

02 Sept 2020, 10:07

Orms bad service

Do not send anything for repairs! You first have to pay, then they return your lens without replacing the broken filter.

0
Replies (3)
Orms (pty) ltd
Orms (pty) ltd's reply02 Sept 2020, 10:34
Official
Hello Melius, thank you for bringing your less than satisfactory service to our attention. We'd very much like to find out more about this so that we can investigate further from our side, would you kindly send through more detail as yo your experience to rachel(at)orms(dot)co(dot)za Thanks
MW
Melius W's update02 Sept 2020, 14:38
Reviewer Update
This is the way any company should work! Within 1 hr of putting up this complaint, someone mailed me about it, and an hr later someone phoned. It looks like this problem will be solved soon. Well done Orms - if this works out, I will continue spending my hard-earned money with you!
Orms (pty) ltd
Orms (pty) ltd's reply02 Sept 2020, 14:51
Official
Hello Melius, thank you for taking the time to add a follow up to your initial post. We so appreciate it and will continue to strive to provide a stellar experience for all of our clients. Thanks, The Orms Team