Not a true online store by any stretch of the imagination

Ordered a lens needed urgently for an International trip and engagement. Showed as in-stock on the online store BUT as I see happens too often with ORMS the product was in fact not available and I was advised by Andre he would let me know when they arrive and he could not help further when asked to do so. I contacted FujiiFilm head office direct and easily arranged with them for a collection from their warehouse and had the lens delivered to me at the ORT airport the following day as I flew through. FujiFilm are great - ORMS terrible. ORMS hide behind a para in their invoice/order which says they may not have the item in stock between order and payment (which was immediate) and I seriously doubt these lens are flying off the shelves. They are no longer an online store but an online order and sometime fulfilment company like so many others. If you prepared to wait, and wait and wait while they hold on to your money so you can't do anything else - go ahead. I won't be doing so again ever!