Late delivery, No customer service or resolution.

Late delivery and if you have any issues with delivery Orms will NOT offer you any help or assistance.

My parcel was supposed to be delivered yesterday after ordering last Tuesday, a full week ago (“3-4 days delivery” stated on their site though). After receiving no assistance from the courier company (they guaranteed delivery by 6:30pm yesterday, I waited all day and nothing. Then this morning they promised delivery by 10am, still nothing), I emailed Orms asking them for assistance as this is a very urgent work parcel, I even shared that I’m losing a lot of income and contracts each day this parcel is late. I received a response saying sorry, it will only be delivered tomorrow. That’s it, no help, no assistance no attempt to get the parcel delivered sooner, which would actually already be late.

At this point it will be a miracle if my order arrives at all. Save your energy and money and shop elsewhere.