CK
Craig K

1 reviews | Active since May 2009

20 Apr 2023, 19:57

Don't buy from Orms. They're going to take your money but not have stock of the item you bought

Yesterday I ordered an Ecoflow battery and the site allowed me to add it to my cart and pay for it, with a delivery within 1-4 days. Today I get an email saying they not only don't have it but neither does the supplier. No suggestion of a refund... Just an email to say that they will deliver it when the supplier gets stock... whenever that is... This is false advertising and I'm strongly considering lodging a formal complaint with the ASA, unless this is resolved in the next 48 hrs.... Doubt I will trust them again. Didn't expect this from a well known company.

0
Replies (1)
Orms (pty) ltd
Orms (pty) ltd's reply21 Apr 2023, 10:52
Official
Hi Craig,

Thank you for raising this matter us, customer care is of utmost importance to the Orms Team and we will be in touch with you directly to resolve this matter. 

Kind regards, 

Orms Marketing