1 reviews | Active since May 2017

09 May 2017, 13:14

Unhelpful Behavior

<p>I got a Birthday pary on its way and I wanted to book a Group for Bungee @ the towers. </p> <p>As it states on the email the following:</p> <p>2. Group Bookings to be paid via invoice before the visit as Booking Confirmation.</p> <p> </p> <p>I spoke with a Lizl v Wyk and she stated that there is no bookings to be made its first come first serve.. </p> <p>So I copied her previous email and said to her, it states we can do Group Bookings?? I only wanted to know how the group booking works? and se rep**** and asked how many people? As that was not my question as I asked I want to know how the group booking works? </p> <p>Well then I rep**** only 5 people so far. I never gor a response and I only emailed and ask if someone can assist me?? as I did not get a response. </p> <p> </p> <p>And she was Unprofessional and very rude.... Stating the following:</p> <p>Chane</p> <p>You are busy making things complicated for yourself.</p> <p>You have five friends who want to Bungee on a Saturday....</p> <p>I have told you that we do not take any bookings, but we work on a First Come, First Served Basis.</p> <p> </p> <p>1) This was not my question, I only wanted to know how the group booking works?</p> <p>2) YOU asked how many people for no reason as that was not my question??</p> <p>3) First you say you do not do bookings, once I screenmunch the 1st email to you and highlighted that it states that you Do take bookings, you rep**** with how many poeple? So if you do not take bookings why ask me how many people???????</p> <p>4) I only wanter professional assistance and understanding and clearly you cannot work with people.</p> <p>5) And on the end of you email you will say "Goodbye" in BUSINESS you can never be so rude, its "KIND REGARDS".</p> <p> </p> <p>Thank YOU</p>

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