Can I get my ordered shirt or a refund please?

Orlando Pirates Online store can I kindly get assistance please. I placed an order on the 24th July 2025 for a shirt and even today I have not received my order. Everyday when tracking the order I only see that it is in processing but nothing. I have sent emails to you guys, received no response.

Can I get assistance please or my order be cancelled and I get a refund of my R1409.00.