I WANT MY REFUND

I BOOKED FOR THE MONTH OF DECEMBER 2015 AND MADE PAYMENT OF R1300 FOR DEPOSIT AS ADVISED, THEN ON A LATER STAGE I CANCELLED MY BOOKING ON TIME AND I REQUESTED A REFUND, MICHELE SMITH HAS BEEN ASSISTING ME BUT TILL THIS DAY I DON'T HAVE ANY IDEA WHAT IS GOING ON.. I'VE NEVER SEEN SUCH BAD SERVICE..<br> I WANT PEOPLE TO SEE HOW SUCH A HUGE COMPANY IS ***********. I WANT MY MONEY AS I HAVE SUPP**** ALL THE NECESSARY INFO.