I fell on your terrace, sore back and neck and badly damaged phone speaker.

I'm at the Orion Hotel in Rustenburg. Earlier this morning while going for breakfast and as i was entering the dinning area (but still outside in the verandah) i fell sooooo terribly hard, my back and neck are sore and i've just realised now that my phone is also slightly cracked and speaker totally damaged, i suppose from the shock of drop- all of a sudden I cannot hear anything on it anymore- not voice notes and not phone calls. It makes no sense to me that you would not put a mat so that when people walk in they do not slip and fall. The area looks like it has some grip, but it actually has none, it's just the paint they use of the floor that gives one that effect. The pain is excruciating and obviously without a phone my work will all be compromised, which is the reason i'm hear in the first place, to conduct interviews- well. i guess i cant record anything now. I want my speaker fixed before i go back to Cape Town.