LM
Lindiwe M

1 reviews | Active since Sept 2015

28 Aug 2023, 11:12

DISAPPOINTMENT WITH ORGANIX FARMACY

Hellopeter, please help me to make progress with Organix Farmacy products. Everything is explained in this e-mail that I sent them on Friday 25th August, 2023.

I am highly and extremely disappointed in your poor service. I have been trying to place an order for the past week but your system is rejecting everything. It is rejecting my address, my upliner's address and it is not even allowing me to put in a pick-up point so that at at least you guys can pick up for me and ship to me. I am in Swaziland. I have stated my case here and on WhatsApp but I am not getting any positive feedback. On WhatsApp they are taking too long to respond. I am really disappointed because I am trying to place an order for over 2000 rand and I'm not being treated well. I am considering withdrawing from the business, getting my registration money back and I will tell people not to join this company because I don't want them to be treated like this. I have clients waiting to buy but I can't place my order. This is totally unacceptable! Why do you operate like this? Or you only want customers from South Africa? then why do you allow people like us from other countries to register??? Seriously, I need a good response from you otherwise I am pulling out, claiming my registration fee back and then I will tell people on social media how you have treated me.

Here is a screen shot of the order I am trying to place.

I am looking forward to a proper response!

Their e-mail address is ***

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