VERY UNHAPPY CUSTOMER!!!

On 2 March 2018, I ordered half a chicken gatsby and half russian gatsby from Miriam's Kitchen in Fores****, upon paying for my meal, I received a notification saying that there has been some kind of technical issue regarding the order and I need to place my order again.

As i was in the process of re-ordering, I received a notification from my bank saying that R152.00 for the previous transaction (which supposedly never went through) has been deduced from my account, and when I checked the Orderin receipt, it only displayed R10.

I called Orderin and no one was available to speak to me. I then called a second time and eventually got through to one of their customer service employees. I explained what had happened, they said they have only received payment for the delivery, which was R10.00 and cannot understand why the full amount was deducted. They then informed me that they would call Miriam's to find out if they received payment for my order to the amount of R142.00 and would call me after.

I waited an entire weekend, no call has come through.

Eventually, I called Orderin when I got to work on Monday, and once again they said they would call me back within the course of the week.

By Friday I have still not received any call.

I called again, and someone in customer service said they would call me back.

To date I have not received a call, I cannot begin to explain how livid and utterly disgusted I am with their customer service. I would definitely not recommend this pathetic service to anyone!