Proof of Refund ***5

On the 19th Jan i ordered via Orderin.co.za from Eltoro restaurant, upon getting my order i found our meal literally upside down to which I requested them to take it back upon calling into the call Center and speaking to Lisa. Thereafter i was informed that the driver would await my meal to get it efficiently delivered to me. However, i received a phone call from the restaurant asking me if I am coming through to pick up the order. After many phone calls later, my order eventually arrived over 2hours later and it was cold to which Lisa informed me that I was would be refunded. Since the 19th of Jan to present i have made literally over 20 calls to inquire about my refund which to date has not been refunded! Below is the mail from Orderin acknowledging refund is due: Hi Anuta,

As promised, please see below refund details.

Your refund order ID number is: ********** 5

Your refund has been processed already and will reflect back into your account within 2 to 5 working days at most.

Please do not hesitate to call us should you have any inquiries. Again, we apologise for the bad experience tonight.

— Sent with OrderIn Love! Lisa Ngonyama