Horrific service
<p>Good day,</p> <p> </p> <p>Yesterday I placed an Order at **** Sheng- food is awesome.</p> <p> </p> <p>I received a message at 13:52, “We’d love to hear what you thought of your experience. Review us here:…”</p> <p>With a link to track the driver.</p> <p> </p> <p>Well, here’s what I thought of the delivery.</p> <p> </p> <p>Firstly, I didn’t receive a call or message to say that my order had arrived as I requested on my order to be called upon delivery.</p> <p> </p> <p>Then when after receiving the message about what I thought of the experience, I went downstairs only to find that there was nothing in the locker for **** Sheng.</p> <p> </p> <p>So I called your call centre and was assisted by a helpful guy – can’t recall his name as I was upset at the time and did not note it – I told him the story and was standing at the lockers at the time. He advised that he would find out what happened and call me back.</p> <p> </p> <p>Then the guy from the Call centre calls me back and states that the driver had placed my order in the locker for the restaurant, The Local kitchen.</p> <p> </p> <p>My questions are, why did the driver not call me or even message to say my order was delivered and why on earth would he place it in another restaurants locker.</p>