Coupon code

Once again – the most pathetic service from Orderin. @Shana - Thank you I received MY R20 when processing my request However, I could not use the R30 off (Gift ideas code) because of the already automated code for MY R20 @Brad – you said previously, I should take a screenshot on my phone and call. I did that, spoke to Ridah who couldn’t assist. I had to reduce my purchase because I didn’t want to lose again. The reason there was a R20 off in the space for Code was because there was an item missing in my previous order to the value of R20. So it’s my money. So because I couldn’t enter the Code: CODE in for the R30 off, I called and took a screenshot and still could not be assisted. Orderin is the most pathetic company I have ever dealt with. Always something wrong – always getting it wrong. I just opted to change my order and you can shove the R30 off.

Their response to my email - Hi Nadia,

We're sorry for this, but two coupons can unfortunately not be used together on one purchase. The code: CODE though is still valid up until 21 December 2017 and can still be used by then.

Sent with OrderIn love! Shana | Customer Service

And my response - Hi Shana,

Again, you are missing the point. I did not ask for my R20, due to a missing item in my delivery, to be refunded as a COUPON.

Again, you people fail to see that the customer is right once again.

The call centre agent could have increased the “coupon” code amount to R50 to include my R20 and the coupon value of R30.

It is NOT that I wanted to use TWO coupon codes because there was ONLY one code to begin with!

NEXT time, and I assure you due to the level of *********** “service”, there will indeed be a next time, please DO NOT refund my MONEY as a COUPON. Because it is NOT a coupon!

Thanks for NOTHING as always